Define productive on your terms, then measure it fairly
YouTube is a distraction for your bookkeeper and a work tool for your marketing lead. CyberWall Insights starts with sensible categories for apps and websites, then lets you adjust them for each company, team or person, so the numbers match how your business actually works.
Most productivity conversations start without facts
Reviews based on impressions
Without data, the person who talks most in meetings can look like the hardest worker.
Busy and productive get mixed up
Fifty open browser tabs and a full inbox can mean either. You need to know which apps the hours go into.
One rule doesn't fit every role
A generic list of "good" and "bad" sites punishes the people whose jobs don't fit it.
No baseline to measure against
You can't tell whether a new process or tool helped if you never knew where you started.
Your rules, at the level they belong
Apps and sites arrive pre-categorized as productive, neutral or unproductive. Change any of them for the whole company, a single team, or one person. New apps and sites go into a pending queue so nothing is silently misclassified, and you can categorize them in bulk.
- Company, team and person-level overrides
- Pending-classification queue with bulk categorize
- Activity groups such as Email or Accounting software
Watch the direction over weeks
One slow day doesn't mean much. Productivity trends stacks productive, neutral and unproductive hours by day so you can see whether a person or team is improving, holding steady or slipping over weeks.
- Daily stacked bars across any date range
- Productivity by user, ranked
- Hourly timeline for any single day
Set a target everyone can understand
Pick a productive-hours goal per day and over- and under-utilization thresholds. The Productivity achievement report shows who is meeting the goal, who is short, and who may be overloaded and headed for burnout.
- Productive-hours goal per day
- Over- and under-utilization thresholds
- Achievement vs goal by person and team
| Employee | Schedule | First activity | Last activity | Status |
|---|---|---|---|---|
| A. Rivera | 8:00–5:00 | 7:56 am | 5:04 pm | On time |
| J. Chen | 8:00–5:00 | 8:21 am | 5:02 pm | Late start |
| M. Patel | 9:00–6:00 | 8:58 am | 4:31 pm | Early end |
| S. Okafor | 8:00–5:00 | 7:49 am | 5:15 pm | On time |
| D. Kim | 8:00–5:00 | — | — | Absent |
Hear about a long slide before it becomes a habit
Turn on presets such as unproductive time over one hour or social media over 30 minutes. Alarms are checked every five minutes, send at most one alert per person per day per rule, and land in email, Microsoft Teams or Slack.
- Presets you can switch on in a minute
- Severity levels and an alarm log
- Mark alerts reviewed or dismissed
The report for each question
| Question you're asking | Where Insights answers it |
|---|---|
| Who is meeting our productive-hours goal? | Productivity achievement |
| Is the team getting better or worse? | Productivity trends |
| Which apps and sites take the most time? | Application usage, Website usage |
| When in the day does focus drop off? | Category usage heatmap by person and hour |
| What exactly happened on Tuesday afternoon? | Activity log |
What productivity tracking here leaves out
- Keystrokes and typed content
- Email bodies, chat messages and document contents
- Full web addresses and page content (site names only)
- Screenshots, unless you request the add-on, which is off by default
Insights measures where time goes. What people write stays theirs. Read about privacy by design
Questions we hear
Who decides what counts as productive?
You do. Insights ships with default categories, and you can change any app or site for the whole company, a team or an individual. New items wait in a pending queue until someone classifies them.
Is the productive percentage a performance score?
It's one input. It tells you how computer time was spent. It doesn't measure quality, customer outcomes or work done away from the computer, so use it alongside the rest of what you know about someone's work.
How are meetings counted?
Time in an app like Microsoft Teams is recorded as time in that app, and you choose how Teams is categorized. Many clients mark it productive or neutral depending on the team.
How long before the numbers are useful?
Real-time and daily reports fill in the first day. Give trends and goal achievement a week or two so a single unusual day doesn't drive conclusions.
Does Insights give coaching recommendations?
Not yet. Productivity coaching and recommendations are coming soon. Today, Insights gives you the facts and your managers do the coaching.
Find out what a normal day really looks like.
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