Workforce insight shaped around how your industry works
Every office has its own rhythm. Tax season, open enrollment, month-end close, a dispatch board that never sleeps. CyberWall Insights measures the same signals everywhere: active and idle time, the applications and websites people use, and how the day lines up with the schedule. You decide what counts as productive for your business.
Where our clients put Insights to work
We built Insights by listening to the businesses we already support for IT and security. These pages cover the questions each kind of business asked us most.
Professional services
Consulting, marketing, engineering and other firms that sell expertise by the hour or by the project.
Professional servicesAccounting & tax firms
Tax season capacity, review queues, client portals and the gap between hours worked and hours billed.
Accounting & taxHealthcare offices
Front desk, billing and admin staff in medical and dental practices. Office work only, never clinical monitoring.
Healthcare officesInsurance agencies
CSRs, account managers and producers working across the agency system and a stack of carrier portals.
Insurance agenciesLaw firms
Paralegal and staff utilization, support coverage for attorneys, and a tool that never reads privileged content.
Law firmsManufacturing
Front office, purchasing, planning and engineering teams, plus guidance for shared shop-floor PCs.
ManufacturingLogistics & distribution
Dispatch, customer service and back-office teams that keep freight moving across long and uneven shifts.
Logistics & distributionCustomer service teams
Contact center and support teams that live by schedule adherence, real-time status and idle time.
Customer service teamsProductive means something different in every office
A carrier portal is core work for an insurance CSR and a distraction for almost nobody else. Insights comes with apps and websites pre-categorized, and you can change any category for the whole company, one team, or one person.
- Group your line-of-business apps into activity groups like "Tax software" or "Dispatch"
- Set a work schedule and productive-hours goal for each team
- Filter every report by team, so the billing office and the warehouse office aren't compared to each other
Run by a security team, in the same console as your security
CyberWall is a managed IT and security provider. Security is our number one priority. Insights lives in the same console as CyberWall Shield, our threat detection, Microsoft 365 monitoring and backup service.
- MFA on every login
- Each company's data kept separate
- No keystroke logging and no reading of documents, email or chat
Your industry isn't listed. That's fine.
If your team works on Windows computers, Insights works for you. Real estate offices, nonprofits, property managers, title companies and many others can use the same reports. Tell us how your day runs and we'll show you how we would set it up.
See your team's day clearly in under an hour.
Start a 14-day free trial with full access. Deploy through Microsoft Intune, set your goals, and your first reports fill in the same day.